Customer Testimonials

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I was exceptionally pleased with Michaels Floral Supply. I spoke to Michael himself about the product that I was ordering, and he assured me that it was in stock and will get to me on time for the wedding. I actually started to recommend others to his site. The prices were great and I couldn’t ask for a better customer service.

Overall satisfaction was AWESOME!!!

Thank you!
Yaly,
New Jersey.
--------------------------------------------------------------------------------
Rating: Excellent
Comments:Price Rating:Excellent
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I am a first time customer. While there was a back-order by a supplier on one of the items selected, Michaels went the extra mile to ensure that I was satisfied by way of substitution (with my input) and even included extras at no cost to make up for the inconvenience. I also received a follow-up phone call. Now, that is what I call customer service! The product is exactly what I hoped it would be and it is perfect for my upcoming product line. If it takes off, I will take Michaels with me.
Thank you.
MaryJane
--------------------------------------------------------------------------------
Rating: Excellent
Comments:Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Michael's Floral Supply is wonderful.
The company is very attentive to its clients and is very quick
in responding to questions as well as shipping.
--------------------------------------------------------------------------------
Rating: Excellent
Comments:Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I FOUND EVERY ASPECT OF MY EXPERIENCE PURCHASING ITEMS FROM MICHAELS FLORAL SUPPLY TO BE POSITIVE. EACH ITEM SENT WAS IN EXCELLENT CONDITION AND ACCOUNTED FOR. I WOULD RECOMMEND MICHAELS FLORAL SUPPLY TO MY FRIENDS WHO ARE IN THE FLORAL BUSINESS LIKE ME. THE EMAIL NOTIFYING ME THE SHIPMENT WAS SENT WAS CORRECT AND ON TIME. THERE ARE TIMES I CAN NOT PURCHASE CERTAIN ITEMS ESPECIALLY, DURING THE CHRISTMAS AND EASTER HOLIDAYS. NOW I HAVE ANOTHER AVENUE THAT I WILL BE ABLE TO DEPEND ON. THANK YOU, MICHAELS FLORAL SUPPLY!
--------------------------------------------------------------------------------
Rating: Excellent
Comments:Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Great place to shop!
Honest, good communication, super products and FAST mailers.
What more could you want! I'm very happy to have you!!!!
--------------------------------------------------------------------------------
Rating: Excellent
Comments:Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Shipping was fast and the order was perfect.
It was just what I was hoping for and i would definitely do business
with them again!
Thank you so much!
Teresa
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Very nice people with good products and service.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:OK
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
When I called for info they called me right back and were very helpful.
I would order from them again anytime.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Perfect in every way! I would recommend this merchant to everyone!
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Good
Dear staff, i would recomend your company to others who want to purchase
wedding supplies. Its a great site with a wide variety of products.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
This was the easiest purchase I have ever made. Michaels had the product,
replied immediately and shipped quickly.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
I have purchased twice from Michaels and both times the customer service was excellent in all ways. A phone call I made with a question was returned immediately.
I appreciate the owners commitment to quality and I'm sure
I'll order from Michaels again.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
The merchandise is exactly what I wanted. The customer service and price is excellent. I will deffinitely go to this site again.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Good price, prompt delivery. Im happy!
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
This is my first order by mail from Michaels. I was very please that they had so much merchandise to select from, and those I had been familiar with using for a good many years. Their website is easy to maneuver about and select the things I needed. I was able to find everything I needed and at very good prices. The merchandise was shipped promptly with emails notifying me when it was shipped and when I could expext arrival. Everything I ordered was on time, well packaged and the shipping charges were well within normal range. Thanks Neta
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
---------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Their website was very easy to navigate and locate the products I needed. The products arrived quickly and in good shape. They kept me informed about my order status via email and sent me a tracking number so I knew when to expect delivery. I searced other websites for similar products and found their pricing to be the best. I will definately buy from them in the future.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
I plan to shop with Michaels Floral Supply again in the future.
This was one of the best online shopping experiences I have ever had.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Excellent purchase experience. The only place on the Web we could find Floralife in a large container. THANK YOU!
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Great access to hard-to-find products. Thanks!
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
I appreciate the outstanding service I received from Michaels. When one box was damaged, Michael took care of the problem instantly. I will recommend Michaels Floral Supply to anyone needing floral supplies!
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Items arrived quickly and as promised.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Superior customer service. Guarenteed satification.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Very pleased with the ordering process and delivery. Received confirmation e-mail and delivery date. Product was delivered on time!
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Called with a question and was very polite. Appreciated the fact they called and just didnt assume and substitutue.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Im happy to review this merchant. Id originally made my purchase through another merchant. In the end I cancelled with them after I found this merchant. I wish Id found them first. They filled my order quickly and correctly despite the fact I was a brand new customer. They understand the importance of qualitity customer service. The chances are high that I will be a repeat customer.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Service was very fast and great which helped me make great flowers for my sons wedding! I will definitely use them again!
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
I BOUGHT WIND CHIMES. THE BEST PRICE I COULD FIND ON AND OFF THE NET. SERVICE WAS GREAT, AND FAST DELIVERY. AAAA ALL THE WAY. KMO FLORIDA
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Bad
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Products were as described. Shipping a little slow but overall an easy transaction. I am very satisfied with the products.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Service was prompt. Items arrived in fine condition.
--------------------------------------------------------------------------------
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
My supply of Floralife arrived sooner than expected.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
The package was beat up a little, but all the merchandise was there and it did not take long getting it.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Shipping cost seemed high, but otherwise, our experience was fine.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Great variety of items at good prices. Fast shipping with every item intact. A good experience and sale. I usually look for free shipping from the retailers that I usually shop with. Since I do most of my shopping on line, it really helps when it is free or a very low fee but I do understand the need to charge accordingly. Thanks to Michaels for bringing us these items on line.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
After I ordered the product online, Michaels Floral Supply sent me a confirmation email with estimated shipping date and the price charged to my credit card. When the item shipped, I received another email confirming the shipping.
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Awful
Ease Of Purchase Rating: OK
Customer Service Rating: Excellent
I want to update my review. I got an answer back from the merchant. He apologized for my bad experience and offered an excellent customer service. I appreciated the attention he gave to this matter.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
I found that they were very helpful in helping me find what I am looking for to do my daughters wedding. I will do business with them in the future.
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Everything was great. Ordering was easy, I received confirmation and my order arrived soon than anticipated.
--------------------------------------------------------------------------------
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: OK
The 2 twig wreaths arrived in good condition and are unique in design. I will enjoy hanging them on my wall (if I can only figure how to).
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Excellent service! Showed real concern for making sure I was completely satisfied.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
I will use them again
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Super Fast service, ordered on Wed. received item on Fri. Very pleased. Thanks, Great Service here....
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Excellent in all areas.
--------------------------------------------------------------------------------
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
I ordered from here for my wedding tables decor. The first order was for three vases of different shapes so that I could choose one. That took some time because they did not have one vase. After I explained the urgency of the situation to them, they were extremely helpful and shipped the vases to me the same day they got them on expedited shipping picking up the tab for the extra expense. For my final order I paid for the shipping of course, but they were very responsible about shipping it out asap so that I could get it in time for my wedding. And throughout they were very responsive both over telephone and email. I am very grateful to them for their great customer service. Sincerely, Smita